Data Protection

The legal framework for data protection is constituted by the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). The protection of your personal data is of the highest priority and we have taken technical and organizational measures to ensure that the rules on data protection are respected by us and by external service providers (contract processors).

Our general privacy policy and the special features when visiting our website can be found at the following links:

General Privacy Policy

Privacy Policy Website


General Privacy Policy

We take the protection of your personal data very seriously. We treat personal and personal data confidentially and observe the applicable data protection regulations and this privacy policy.
As the responsible body, we take all legally required measures to protect your personal data. If you have questions about our privacy policy, please contact our management:

transbest Internationale Speditionsgesellschaft mbH
Senefelderstraße 176 – 178
63069 Offenbach am Main

Authorized representative:
Steffen Bornschein

If you have any questions regarding the processing of your personal information, you can contact our data protection officer directly, who will also be available in case of requests for information, requests or complaints:

green duck GmbH
Hr. Ralph Hoff
Stadtparkinsel 41
41515 Grevenbroich


1. Subject of the company

The purpose of this company is the organization and implementation of national and international transport of goods of all kinds by truck, rail, sea and inland waterway or aircraft, intra-German distribution transports, inter alia, in system traffic for bulk goods, arranging transport orders, covering of transport insurance, provision of customs services , logistical services, as well as storage and order picking of goods of all kinds – especially for chemicals and dangerous goods the secure storage and picking with environmental protection equipment.


2. Scope of this Privacy Policy

This privacy policy is about personal information of prospects and customers of our company who are natural persons and all other natural persons who are in contact with transbest e.g. representatives or employees of legal entities, but also visitors to our website.


3. Processing of data

Personal information is data about your identity. These include e.g. information such as name, address, telephone number or e-mail address.
The data processing takes place for the fulfillment of the contract as well as for the fulfillment of legal obligations. We process data from interested parties in order to safeguard our legitimate interests or to initiate a contract.

In certain cases, we require further information like your name and address so that we can process your request or provide the services you require. This personal data will only be collected and saved if you make this information voluntarily, for example in the context of a request, a registration, an application as an employee or as a potential supplier.
In order to fulfill our contractual obligations, we are working together with other companies.


4. Disclosure of personal data

Your personal data will only be passed on to third parties if this is necessary for the purpose of carrying out the above mentioned activities or if you have consented to the disclosure beforehand. These third parties are prohibited to use the data for other purposes.

We only disclose personal information about customers if required to do so by law or by court order, or if disclosure is required to enforce or protect our terms and conditions or other agreements. This applies accordingly with regard to the storage of the data. The disclosure of the data is not for economic purposes.
Our employees and the companies commissioned by us are obliged to maintain confidentiality.


5. Storage and deletion

The deletion of stored personal data takes place after the expiration of the legal retention periods.

The deletion of stored personal data likewise takes place if you revoke your consent to storage and there is no other legal basis, if their knowledge is no longer required to fulfill the purpose for which they were stored or if their storage is inadmissible for other legal reasons unless legal storage regulations are in favor of deletion, the processing is restricted instead of deletion (blocking).
The deletion of stored personal data also takes place if your personal data has been processed unlawfully or must be deleted in order to comply with legal requirements.
In the event that the deletion is not or only with disproportionate effort feasible, the deletion is subject to a limitation of processing.


6. Information, information and correction

You can request information about your personal data processed by us. On written request, we will inform you about the data stored about your person.
When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you communicate via mail for confidential information.

If your details are no longer correct, you can request a correction. If your data is incomplete, you can request a completion. If we have shared your information with third parties, we will inform those third parties of your correction – if required by law.


7. Restriction of processing personal data

You have the right to request a restriction of the processing (blocking) of your personal data for the following reasons:

  • If the accuracy of your personal information is disputed by you and we had the opportunity to verify the accuracy.
  • If the processing was not lawful and you require a restriction of use instead of deletion.
  • If we no longer need your information for processing purposes, you may need it for an assertion, exercise or defense against legal claims.
  • If you have objected, as long as it is not certain that your interests prevail.


8. Right to Data Portability

You have the right to receive your identifiable information, that you have given us, in a portable format.


9. Right to object, contact, complaint

You may revoke your consent to the collection and storage of your personal data at any time. Even if you have any questions about our data protection or rectification and deletion requests regarding your data, you can send them to us by e-mail to or by mail to transbest Internationale Speditionsgesellschaft mbH, Senefelder Str. 176-178 , 63069 Offenbach / M.

You are also entitled to file a complaint with the relevant data protection supervisory authority. The data protection supervisory authority responsible for us is:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Presse- und Öffentlichkeitsarbeit
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Telefon: 0611-1408 0
Telefax: 0611-1408 611


10. Change of our privacy policy

We reserve the right to change our security and privacy practices as required by technical developments. In these cases, we will also adjust our privacy policy accordingly. Please note the current version of our privacy policy.


Privacy policy when visiting our website


1. Processing of data

In general, you can visit our homepage without leaving personal data, e.g. if you only want to inform yourself about us and visit the corresponding pages. The accesses made to our homepage and every download of a file stored on the homepage are recorded and stored for max. 7 days saved. The storage serves internal system-related and statistical purposes. The following are logged: name of the retrieved file, date and time of the retrieval, amount of data transferred, message about successful retrieval, web browser and requesting domain. However, no personally identifiable information is transmitted on your part, since the IP addresses of visitors are only recorded in abbreviated (anonymized) form.


2. Cookies

We do not use cookies.


3. Web analysis service of Strato AG (web host)

Our website uses the web host Strato for web analysis of log files.
Excerpt from the privacy policy of Strato AG:

“When you visit our website or use our services, the device that you use to access the page automatically transmits log data (connection data) to the Strato server. This is particularly the case when you order when you log in or when you upload or download data. Log data is also collected by our servers when visitors visit your web pages. Log information includes the IP address of the device used to access the website or service, the type of browser you access, the website you have previously visited, your system configuration, and the date and time information. We store IP addresses only to the extent necessary to provide our services. Otherwise, the IP addresses are deleted or anonymized. Your IP address when visiting our website and the IP addresses of visitors to your websites are stored for a maximum of 7 days to detect and defend against attacks. ”

In this context, however, we disclaim the use of cookies and consciously accept a limitation of the analysis options.


4. Left

This Privacy Policy extends only to content on our website, but not on websites that can be accessed via external links. When we provide links, we make every effort to ensure that they also comply with our privacy and security standards. However, we have no influence on the compliance of other providers with privacy and security regulations. Therefore, please inform yourself on the websites of the other providers also about the privacy statements provided there.